Beyond the desk
Part-time & volunteerexperience.
Before and alongside finance work, I spent my evenings and weekends with guests: busy dining rooms, group events, and community banquets. It taught me to stay calm, read people quickly, and keep many orders moving at once.
Order history
Three tickets, printed in order.
ORDER #01 · Part-time
Associate Store Manager
Fun Square · Mississauga, ON
- 01Main point of contact for guests at parties and group events, from arrival to send-off
- 02Read each group’s needs and recommended the right options
- 03Kept rooms guest-ready and events on schedule with the operations team
- 04Resolved real-time concerns with patience and a guest-first approach
Total1.5 years of events
Thank you · come again
ORDER #02 · Volunteer
Banquet Server & Event Specialist
UTMCSSA · Mississauga, ON
- 01Serve food and drinks at club banquets and Chinese New Year dinners
- 02Set and reset tables, manage guest flow with fellow volunteers
- 03Help plan activities and competition rules, then guide participants on site
TotalCommunity banquets
Thank you · come again
ORDER #03 · Part-time
Frontline Operations Manager
Yunshang Rice Noodles · Mississauga, ON
- 01Front-of-house service for 100–120 orders a day, from order entry to handoff
- 02Managed 60+ online orders a day alongside dine-in rushes
- 03Kept the service area clean, stocked and shift-ready; tracked 80+ items
- 04Built rapport with regulars in English and Mandarin
Total120 orders on busy days
Thank you · come again
House specials
What service taught me.
- Genuine guest connection
- Reading a room
- Timing and pacing
- Allergy and modification communication
- Order accuracy under pressure
- Service recovery
- Group and event flow
- Teamwork on busy nights
- English · Mandarin
CertificationSmart Serve OntarioResponsible alcohol service · certified Oct 2026
Same habits, different counter.
The calm and accuracy I built on busy service nights are the same ones I bring to finance operations and AI workflows today.